Faq Sections
Shopping help
There are several ways to send us your order.
- Through this website
- By telephone, by calling (+34) 963950443
- By e-mail: info@tccuadernos.com
Shopping at tccuadernos.com is very easy. All you have to do is follow these steps.
Find what you are looking for.
- Browse through the different categories to find what you are looking for. You can search by collections or magazines, by subject or by authors. You can also use the search engine on the right.
- Once inside the page of the publication you will find information about the content, technical data, previews, etc.
- Add the publication to the shopping cart by clicking on the "Add to cart" button.
- Then click on "Cart" at the top right and confirm the order.
Shopping cart
- Cart: Once you are on the shopping cart page, check that everything is correct in your order. You can redeem a discount coupon if you have received one and continue shopping or go on to the next step.
- Data: If you already have a user account, log in to use the data saved in your account. If not, click on "Place an order as a guest", fill in the details and make sure that the delivery and billing addresses are correct. You can also add a comment to complete the address or suggest a delivery time. If you are ordering a gift for someone, don't forget to mention this so we don't include the invoice in the package.
- Payment method: After confirming the details and delivery method, select a payment method from among those offered.
- Confirmation: Once the order has been completed, you will receive an email in your inbox with the order confirmation.
If you have any problems, do not hesitate to call us at (+34) 963950443. If you live in Valencia, you can pick up your order at our address.
Some titles in our catalogue are not available for sale online due to low stock levels.
Therefore, if you have a title in mind and can’t find it on the website, feel free to contact us at info@tccuadernos.com and we will do our best to help you.
As an example, we have old issues of TC Cuadernos from the 1990s and early 2000s, so if you are interested in completing your collection, please write to us.
It is not necessary to create an account to browse or place an order on the website, but being a registered user has many advantages.
- Firstly, it’s much more convenient as you don't have to retype all your details every time you want to place an order.
- Secondly, having an account lets you access the history of the orders you have made or modify your data. You can also create a personal list of interests by clicking on the heart next to the shopping cart button.
- Finally, as a registered user you can automatically benefit from a 10% discount on all prices if you are a subscriber.
Yes! We have several titles on promotion that are always changing and that you can find in the offers section.
On the other hand, if you subscribe to TC Cuadernos, you will get a 10% discount on our entire catalogue, except for those titles that are already discounted.
In general, these are the promotions that we have active and that are automatically applied in the shopping cart:
5% discount – starting from a purchase of 60 euros
10% discount – starting from a purchase of 200 euros
These discounts do not include the subscription or the products that are already on offer.
The offers are not cumulative.
About our publications
Both TC Cuadernos magazine and the other collections are paper publications.
We put as much care into the format as into the choice of paper and the layout in order to offer a pleasant reading experience and to create timeless publications to keep and collect.
In terms of the content, in TC Cuadernos magazine, in addition to photographs and descriptive and analytical texts, various plans and construction details are selected and redrawn specifically for the issue, thereby providing both a theoretical and a practical contribution to the understanding of the architectural work.
These publications are eminently practical in nature. Thus, the emphasis on explaining the projects in detail contributes to the way in which the architecture presented serves to improve the work of those who study it in search of learning and inspiration for their own projects.
For most issues, there is a link to a preview of the publication's content.
In some cases where the paper version of a book is out of print, the publication will be available in PDF format, which is indicated by the icon below.
The Pdf projects section contains a selection of projects published in the different collections and are in Pdf format without DRM restrictions.
Most of our catalogue is published in a bilingual Spanish/English edition.
Some of our titles are only in Spanish and others have an English translation of the texts at the end.
If you are looking for publications that are in Spanish/English, you can use the language filter to display only bilingual publications.
Our publications can be found in all major architecture bookstores worldwide.
Please write to us to find the nearest bookshop to your home or workplace.
Through tccuadernos.com it is possible to buy and download files on architectural projects carried out in different places and with different uses.
These digital files are in PDF format and correspond to the projects published in the different magazines, so they are always developed at a graphic level with photographs, plans and details with good resolution.
You can download an example for free at the following link.
Project
These files do not have any type of DRM restriction so they can be viewed without any problem with the normal Adobe reader.
You can download and store these files always under the terms indicated in the General Conditions.
- Personal use.
- They may not be distributed, disseminated or made available to the public.
About the subscription
The subscription is available for TC Cuadernos magazine and includes 6 issues of the magazine starting from the current issue at the time of subscription.
In the case of double issues, they count as two in the overall count.
You will receive these issues over the course of a year as the magazine is bimonthly.
You can only start with the issue before the current one, but you cannot go further back.
To start with the previous issue, please indicate this in the comments box at the time of purchase.
Once we have processed your subscription order, we will associate your account with the subscription so you will see the 10% discount on your shopping cart
No, unless you ask us to do so.
When your subscription is about to expire we will call or write to you to renew.
If you change your address or any other details, please call us at (+34) 963950443 or write to us using the contact form.
About shipping
All orders are processed from 9am to 3pm, so orders placed after that time will be shipped the following day.
The shipment is made once the order has been paid for by the chosen system.
The usual delivery times are:
Spain and Portugal (Peninsula and Balearic Islands): 24/48 hours
Canary Islands, Ceuta and Melilla: 3-4 days
Europe: 3 days
USA, Canada, South America, Asia and Oceania: 5-6 days
Shipping costs are proportional to the weight of the purchase and its destination. You will be able to see them in your shopping cart when you start the purchase process.
Spain and Portugal:
Shipments are free of charge and are sent by Tipsa or Seur courier service, with a normal delivery time of 24 or 48 hours and arriving in the morning.
Shipments to the Canary Islands, Ceuta and Melilla are made by Correos Paq standard with home delivery.
Europe:
For the rest of Europe, deliveries are also made by courier, the most commonly used companies being DHL Parcel and GLS, with a transit time of 2-3 days.
Group 1 - Minimum €6 shipping cost
Belgium, France, Germany, Italy, Luxembourg, Monaco, Netherlands, United Kingdom
Group 2 - Minimum €8 shipping cost
Austria, Denmark, Finland, Greece, Ireland, Sweden
Group 3 - Minimum €10 shipping cost
Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Latvia, Liechtenstein, Lithuania, Norway, Poland, Romania, Slovakia, Slovenia, Switzerland, Slovenia
Rest of the world:
For exports we use DHL express airfreight service with a transit time of 5-6 days.
Depending on the country, there may be import and/or customs clearance fees.
These costs will be paid by the buyer.
North America - Minimum €10 shipping cost
United States, Canada
South America - Minimum €15 shipping cost
Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, French Guyana, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Uruguay, Venezuela
Rest of the countries - Minimum €20 shipping cost
Australia, China, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Kuwait, Lebanon, Macedonia, Morocco, Moldova, Montenegro, New Zealand, Philippines, Qatar, Russia, Singapore, South Africa, South Korea, South Korea, Taiwan, Thailand, Tunisia, Turkey, Ukraine, Vietnam
If your country is not on the list, please contact us and we will send you a personalised quotation.
To ensure that all our publications arrive in perfect condition at their destination, all orders are properly protected with "bubble wrap" to absorb any shocks that may occur during shipment, as well as packed in a cardboard box.
All the couriers we use allow you to track the location of your shipment, so as soon as we make the shipment an email will be sent to you with the link to track the package.
If you have any questions, please feel free to send us a message.
You have the right to return any book within 7 days from the date of receipt.
Returned books must be in good condition and unused, preferably in their original packaging.
Within a maximum period of 15 days from receipt of the return, we will refund the amount.
Before making the return, please send us an email so we can tell you how to send us the order and the procedure to follow.
If the reason for the return is that the book is defective or is not the one you ordered, we will pay for the cost of the return and the new shipment. If the reason is that you are not satisfied with the order, we will refund the cost of the book but not the shipping costs.
The refund will be made once the returned order arrives at our offices and with the same payment method you have used: either it will be credited to your credit card or to your PayPal account.
How to pay
These are the different forms of payment that we accept for orders placed through the website.
Cash on delivery
With this system, the amount of the order is paid in cash at the time of delivery. There is an
additional cost of 2 euros for a bank transfer.
This can only be used for deliveries to Spain or Portugal.
Bank transfer
If you choose to pay by bank transfer or bank deposit, you will receive an email indicating the bank account to which you must make the payment.
Don’t forget to indicate the order reference number as the concept.
Credit card
Payment by credit card is made at the time of purchase. You will then be redirected to the bank's website, which processes the payment securely by transmitting the data in SSL encrypted form.
Paypal
This system allows you to pay by credit card or through your Paypal account.
Of course. We always send the invoice by email when confirming your order.
During the checkout process, you can indicate the billing address if it’s different from the shipping address.
For deliveries to the Canary Islands, Ceuta or Melilla, VAT will be deducted during the checkout process.